Processing: Orders processed within 1-2 business days.
Delivery Time (Under 2 kg): Estimated 8-15 business days after dispatch.
Delivery Time (Over 2 kg): Estimated around 20 business days after dispatch.
Taxes & Fees: Free shipping, tax-free with no hidden costs.
Returns & Guarantee
Returns: 7-day return guarantee for brand-new, unopened, and unused items (customer covers round-trip shipping costs and risks).
Warranty & Support: Authentic products include official warranty and lifelong technical service.
Important Notice
Compatibility: Compatible only with HALO KNIGHT H02.
Verification: Before making a purchase, please reach out to customer service at service@haloknights.com and provide a photo of your original display or ebike for confirmation.